Frequently Asked Questions
Trim-Lok, Inc. Limited Warranty
Trim-Lok, Inc. warrants all products to be free from defects in material and workmanship for a period of ninety (90) days from date of purchase. This warranty does not include damage to products resulting from accident, misuse, improper installation or storage, and unauthorized alterations.
Trim-Lok’s warranty obligation shall be limited to furnishing substitute products for original products, which in Trim-Lok’s sole judgement, have proven defective in material or workmanship within the ninety (90) day warranty period.
Any implied warranties of merchantability or propriety for any particular purpose, shall be strictly limited in duration to that of the express warranty set forth above. In no event shall Trim-Lok be liable for any special, incidental or consequential damages resulting from the manufacture, sale, or use of these products under any legal theory. Said damages shall include, but not be limited to, lost profits, damage to property, or damages for personal injury. Trim-Lok’s liability shall in no case
exceed the price paid for the product claimed to be defective.
Pricing and Order Quantity:
Pricing, quantities, minimums, etc. quoted on Trim-Lok.com are subject to change at the discretion of Trim-Lok, Inc. All orders are subject to verification of correct information, pricing, and inventory availability. IF your order meets criteria, it will be processed within 3-5 business days. A sales representative will contact you if your order needs any modifications. There may be variations in product availability pricing, shipping costs as well as dimensional differences between those listed on the site and the actual part.
Trim-Lok will not accept returns without prior authorization. Returns may be subject to shipping and restocking charges of 25% percent of your order value or $50.00 which ever is greater.
Some ingredients used in these products, or their component materials, may not be compatible with certain surfaces. These ingredients may cause staining and or other consequential damages. Trim-Lok reserves the right to ship and bill up to 10% over and under quantity ordered on all parts.